What is the crypto locker virus?
This virus was recently introduced into the United States. It originated in Europe and spread quickly throughout the world. It's main function is to encrypt and lock all of your working files (Word, Excel, pictures, Pdf's). All of your files are rendered useless. The virus then asks for a ransom. It also has a count down clock which indicates when your files decryption key will be deleted if the ransom is not met. The only defense against this virus is to have offsite data backups. We partner with carbonite to help mitigate the damage caused by such an infection.
How often should I defragment my harddrive?
It really depends of the amount or frequency of usage. A good schedule would be to defragment once every two weeks with moderate to high usage. Otherwise once a month will suffice.
What is the best Anti-Virus?
The truth is there is no best. Each anti-virus software does a good job of cleaning out most infections. Computer threats change daily and it is impossible for any one software to do it all. We recommend using a mixture of approaches. Microsoft is now offering their Anti-Virus for free (Microsoft Security Essentials) and it does a very good job of catching threats. Malwarebytes is also free to residential users and although the free version is not automatic, it catches a wide range of Malware.
What is the best way to backup my files?
File backups have gone through several evolutions in recent times. We have gone from tape backup to hard drive backups, and now Cloud Backups. Having experienced each of the evolutions, we feel the cloud solution has the best success rate. We have found that tape wears out and becomes damaged, and hard drives dont have reliable software to perfom the task. Cloud based software backs up regularly and helps mitigate the risk of theft, and fire. We recommend Carbonite because of their easy to use software and reasonable yearly fee.
Below, find the answers to commonly asked questions.
What is a battery back up?
A battery back up is a large surge protector with a built-in battery. It protects your computer from sudden changes in voltage. It also protects you computer and data from power outages. Nothing is more frustrating than working on a large document only to lose it to a power outage. They are esspecially useful during the rainy season. Most businesses swear by them. We recomment using APC American power conversions, or Cyber Power. They can be found in your local office supply store. Most computers only need the 550 or 600 model. Only servers require higher ratings.